Corporate Travel Services

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A dedicated partnership programme for organisations that travel with Somali Airlines

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Corporate Contracts

Travel is typically the second-largest controllable expense after payroll for most organisations. Somali Airlines partners with corporate travel programmes to help manage and reduce that cost — offering discount structures aligned with your organisation's Travel Policy, an upfront corporate discount tied to your travel spend, and additional value-adds once agreed contract quotas are reached.

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Policy-aligned discounts
Discount structures tailored to and aligned with your organisation's Travel Policy.
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Upfront corporate discount
Calculated against your organisation's committed travel spend.
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Quota-based value-adds
Additional value-adds and incentives unlocked once agreed contract quotas are reached.
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Single point of contact
One contact for all corporate booking, servicing, and reporting needs.
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Eligibility & Contract Structure

To qualify for a corporate contract, your organisation must commit to a minimum annual travel spend, as set out below. The contract is signed jointly between Somali Airlines, your organisation, and your servicing Travel Agent or Travel Management Company, with provision for up to three agents to support ease of execution.

Minimum annual travel spend
$15,000
USD, or the equivalent
in local currency
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Signed jointly between Somali Airlines, your organisation, and your Travel Agent or Travel Management Company — with provision for up to three agents.

Service Level Agreement & Account Management

Each corporate contract is underpinned by a Service Level Agreement (SLA) that defines our minimum service standards to your organisation. You are also assigned a dedicated Key Account Manager who partners with you throughout the relationship, backed by quarterly review meetings and on-call support.

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A formal Service Level Agreement (SLA) defining minimum service standards

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A dedicated Key Account Manager as your ongoing partner and point of contact

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Quarterly review meetings to track performance against your Travel Policy

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On-call support for time-sensitive booking and servicing needs

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Owner Identifier Number (OIN)

Once your contract is signed, Somali Airlines allocates your organisation a unique Owner Identifier Number (OIN) — a tracking code that must be included in every booking. This allows us to maintain full visibility of your organisation's travel spend and apply your contracted benefits correctly and consistently across every trip.

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Corporate Recognition Solution

Four pillars

This programme recognises and rewards our corporate travellers at every touchpoint — from reservation through check-in to boarding. It is built on four pillars: Service, Recognition, Priority, and Flexibility. Based on your organisation's annual travel spend, your account is placed in one of three tiers — Emerald, Sapphire, or Diamond — each unlocking a deeper set of soft benefits on top of your contracted fare discounts.

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Service
A dedicated account manager on call, plus access to a corporate travel desk.
  • A Key Account Manager in every destination where Somali Airlines operates
  • A dedicated desk at our hub contact centre, prioritising your travel management company or agency
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Recognition
Unique traveller identifiers let us recognise your staff at every touchpoint, reinforcing our contractual commitments to your organisation.
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Priority
Once your staff are recognised under your organisation's tier level, they receive priority treatment across the journey.
  • First choice of seat selection
  • Priority boarding
  • Preferential rebooking in the event of disruption
  • Priority waitlist clearance
  • Priority handling at the contact centre and for bag check-in
  • A guaranteed economy seat when the flight is otherwise full
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Flexibility
We understand business plans change, so contracted organisations receive differentiated offerings at no extra cost.
  • Flexible ticketing deadlines
  • Name changes on tickets at no additional cost, per contract terms
  • Differentiated fare availability and check-in windows
  • Priority access to seat maps and seat selection
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Recognition Tiers

Corporate accounts are placed into one of three recognition tiers based on annual travel spend, with each successive tier layering on a deeper set of Service, Recognition, Priority, and Flexibility benefits. Your Key Account Manager will confirm the specific tier thresholds and benefit levels that apply under your contract.

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Entry tier
EMERALD
Dedicated Key Account Manager, core recognition at every touchpoint, and priority handling for bookings and disruption support.
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Mid tier
SAPPHIRE
All Emerald benefits plus enhanced seat selection priority, faster waitlist clearance, and broader ticketing flexibility.
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Top tier
DIAMOND
All Sapphire benefits plus the fullest flexibility on ticketing, name changes, and check-in windows, with the highest priority across every touchpoint.
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More Corporate Travel Solutions

Five services

Beyond the core contract and recognition programme, Somali Airlines corporate clients have access to a broader suite of tools and services designed to simplify travel management and support your organisation's wider goals.

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Online Self-Booking Tool (OBT)
A self-service booking platform that lets your travellers and travel managers search fares, book, and manage Somali Airlines itineraries directly within your organisation's approved Travel Policy — reducing booking turnaround time and keeping every trip visible in your corporate travel data.
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Asante Rewards
Our loyalty and recognition programme, extending frequent-flyer style benefits to the individual travellers within your corporate account, including mileage accrual, tier progression, and redemption options that complement your organisation's contracted discounts.
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Meetings, Incentives & Conference Travel (MICE)
Dedicated support for organising group travel around conferences, incentive trips, and corporate events, including group fares, coordinated itineraries, and a single point of contact to manage logistics for delegates travelling from multiple origins.
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Business Travel Services
End-to-end support for day-to-day corporate travel needs, from itinerary planning and fare optimisation to traveller assistance while on the road, helping your organisation keep business trips efficient, compliant, and cost-effective.
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Carbon Emission Reporting
Detailed reporting on the carbon footprint of your organisation's air travel, broken down by route and traveller, to support your sustainability commitments and corporate ESG reporting requirements.

Get in touch

To discuss a corporate contract, recognition tier, or any of our corporate travel solutions, contact the Somali Airlines Corporate Sales team to be matched with a Key Account Manager.

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apartmentYour organisation and travel policy
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